COVID-19 OPERATIONS UPDATE 05/11/2020 - *our showroom will be closed until further notice
During these challenging and uncertain times, djkit would like to update you on how we, as a business, are planning to maintain operations at levels as close to normal and to minimise any disruption to our customers. Our priority at all times is the health and safety of our customers, staff and their families. (read more)
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Product Retuns / Warranty Repair RMA guide:
Download RMA Form
If you have a product to return to djkit® please contact us on for an RMA number.
Once you have a RMA number please complete this RMA Returns Form
making sure you complete it in full.
Non-returnable products:
Copyrighted goods (all software, media and sample CDs) where the packaging has been unsealed and/or the product has been registered unless the product is faulty
Products that we have made to your specification or customised specifically for you
Contact products for Health and Safety reasons to products such as microphones, headphones, earphones, in-ear monitoring devices and brass and woodwind mouthpieces that have been used or where the hygienic seal has been removed or broken
Please make sure that the faulty goods are safely wrapped for transport and the RMA
number is clearly marked on the outside of the package.
Also, please make sure that a copy of the RMA Form is in the box.
Please return authorized RMA goods to:
RMA (number)
djkit.com Returns Dept
Unit B1 Shannon House
Hambridge Road
Newbury
Berkshire
RG14 5SS
Under Warranty Service
This warranty does not cover user induced damage, such as accident, abuse, tampered with,
subject to abnormal working conditions or unauthorized modifications.
Out of Warranty service
For out of warranty products, we will charge for the repair or unit replacement in a flat rate fee.
djkit.com / ESP Music Disco Ltd. reserves the rights to revise the RMA policy above and warranty period, and any update will be informed to you in writing.
